Terms & Conditions Aura88 —
Complete User Guide

By accessing, registering for, or using any services provided by Aura88, you agree to be fully bound by the terms and conditions set out in this document. If you do not agree with any part of these terms, you are not permitted to use our platform.

These terms constitute a legally binding agreement between you as the user and aura88 as the platform operator. Continued use of the platform following any amendment to the terms constitutes your acceptance of those changes.

To register and use aura88's services, you must meet the following eligibility requirements:

• Aged 18 years and above on the date of registration.
• Having full legal capacity to enter into a binding agreement.
• Not an individual who has been banned or restricted from using online gambling services.
• Register under your own name only — registration on behalf of another person is strictly prohibited.
• Have never had a previous account closed due to a violation of aura88's terms.

During registration, you are required to provide accurate, complete, and up-to-date information. False or misleading information is a serious violation of these terms and may result in immediate account termination.

Aura88 conducts an identity verification process (Know Your Customer / KYC) that may require you to submit the following documents:

• A copy of your valid national identity card (MyKad) or passport.
• Proof of current address (utility bill or bank statement not older than 3 months).
• Proof of ownership of the payment method used for the deposit.

The KYC process is an industry-standard security measure that protects both you and the platform from fraud and money laundering. Your cooperation in this process is greatly appreciated and ensures your winnings are withdrawn without delay.

Aura88 supports a wide range of local Malaysian payment methods, including FPX bank transfers, Touch 'n Go eWallet, GrabPay, and direct transfers to major banks such as Maybank, CIMB, Public Bank, and RHB. All financial transactions are subject to the following terms:

• Deposit: Processed instantly with funds credited to your account within minutes. Minimum and maximum deposit limits apply depending on the selected payment method.
• Withdrawal: Withdrawal requests are typically processed within 5 to 30 minutes after verification. First-time withdrawals may require additional document verification.
• Ownership: The payment method used must be in the same name as the Aura88 account holder. Use of third-party accounts is strictly prohibited.
• Withdrawal limits: Daily and weekly withdrawal limits apply and can be reviewed on your account page. Withdrawals exceeding certain limits require additional KYC verification.

Aura88 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback, and seasonal promotions. Each offer is subject to specific terms stated alongside the relevant promotion. General terms applicable to all bonuses are as follows:

• Each bonus has wagering requirement that must be met before a withdrawal is permitted.
• Bonuses may only be claimed once unless stated otherwise in the promotion terms.
• Aura88 reserves the right to void any bonus if there is evidence of misuse, bonus abuse, arbitrage, or violation of terms.
• Bonuses cannot be transferred to another user or converted directly to cash without fulfilling the wagering requirements.
• In the event of any conflict between language versions, the Bahasa Melayu version of these terms shall prevail.

All games and bets on the aura88 platform are conducted using a transparent and auditable system. Game outcomes are final except in cases of verified technical error. The following applies to all gaming activities:

• Confirmed bets cannot be cancelled or modified except in the event of an acknowledged system error.
• In the event of a disconnection during gameplay, the system will save the game state and allow you to resume.
• Aura88 reserves the right to cancel any contest, game, or bet affected by manipulation, false information, or extraordinary circumstances beyond our control.
• Odds for sports betting may change until the bet is confirmed. The odds applied are those at the time of confirmation, not at the time of selection.

The aura88 platform is intended solely for personal entertainment purposes. The following activities are strictly prohibited and may result in immediate account termination and legal action:

• Use of automated software (bots), scripts, or third-party tools to manipulate games or bets.
• Colluding with other players to gain an unfair advantage.
• Money laundering through deposit and withdrawal activities.
• Creating multiple accounts to claim bonuses repeatedly.
• Attempting to hack, attack, or disrupt the platform's technical infrastructure.
• Any form of fraud, falsification of information, or misrepresentation to aura88.

Aura88 takes the protection of your personal data seriously. All information you provide is collected, processed, and stored in accordance with our Privacy Policy, which complies with Malaysia's Personal Data Protection Act 2010 (PDPA).

Your data is used solely for platform operations, identity verification, transaction processing, and service communications. We do not sell or share your personal data with third parties without your consent, except as required by law.

For detailed information on how we handle your data, please refer to Privacy Policy us.

You have the right to close your Aura88 account at any time by contacting our customer support team. Before closure, please ensure all pending withdrawals have been settled.

Aura88 also reserves the right to suspend or terminate your account for the following reasons:

• Violation of any terms outlined in this document.
• Failure to comply with KYC requirements within the specified timeframe.
• Suspected fraud, money laundering, or illegal activity.
• Upon request by a competent authority or court order.
• Account inactive for more than 12 consecutive months.

In the event of termination initiated by Aura88 due to a terms violation, funds in the account may be held while an investigation is conducted. If no violation is confirmed, any valid remaining balance will be returned to you.

Aura88 is fully committed to responsible gaming practices. We believe a great entertainment platform must protect the well-being of its users. The following tools are available free of charge to all members:

• Deposit Limits: Set daily, weekly, or monthly deposit limits according to your means.
• Betting Limits: Control the maximum amount you can wager in a single session.
• Account Break: Suspend your account access for a period of 24 hours to 6 months.
• Self-Exclusion: The option to permanently self-exclude from the platform.

If you or someone you know is showing signs of problem gambling, please contact our support team or visit the Responsible Gaming for information and support resources.

Aura88 is not liable for any indirect, consequential, or incidental losses or damages arising from the use of our platform, including but not limited to:

• Financial losses resulting from betting or gaming outcomes.
• Service disruptions caused by factors beyond our control, such as internet outages, third-party infrastructure failures, or natural disasters.
• Unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.

Aura88's maximum liability in any case shall not exceed the net deposit amount you have made in the 30 days prior to the event giving rise to the claim.

Aura88 reserves the right to amend, update, or replace any part of these terms at any time. Any material changes will be communicated to users via in-platform notifications or email at least 7 days before taking effect.

Continued use of the platform after the effective date of any amendment constitutes your acceptance of the updated terms. You are responsible for reviewing these terms periodically to ensure you remain compliant with the latest version.

These terms and conditions are governed by applicable law and any disputes shall be resolved through a mutually agreed arbitration process.